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Frequently Asked Questions

Intro text for FAQ's


ONLINE: Order quickly, easily and securely all day, every day. Simply browse our award-winning range of wines using the various search options available.  When you’ve found what you want, click BUY NOW to add to your basket.  When you’re done, click on the BASKET and follow the simple check-out procedure. 
CALL US: Call one of our dedicated Customer Service team during our normal office hours and we’ll be happy to take your order.
E-MAIL US: Drop us an e-mail and one of our dedicated Customer Service team will get back to you during our normal office hours.

We deliver to addresses in the U.K.mainland only.

We do not sell wines by the bottle unless they are packed singly. We have no minimum order, however we are unable to split or mix cases.  

We offer free delivery on all orders of 2 cases (12 bottles ) or more. All deliveries are carried out by a specialist drinks carrier - we do not use postal or courier services.


We are confident in the quality of our range, however, wine being a natural product there is always a small risk of a natural fault occurring (corked, oxidisation etc).  If you believe a wine to be faulty, please contact our dedicated Customer Service team who will aim to resolve your query to your satisfaction.

Retail Delivery

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